Emotional Intelligence

Course Overview

This course is a full day course which is practical and interactive. It is geared towards frontline staff though can be beneficial to all. It will provide an overview of emotional intelligence. Giving you the tools and techniques to understand what is the emotional intelligent you.

Learning Outcomes

  1. Learn what emotional intelligence is.
  2. Understand how emotionally intelligent you are.
  3. Provide the skills and strategies to improve on your emotional intelligence.
  4. Understanding what is the emotionally intelligent you.

 

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